Shipping policy
Shipping Policy
Because your pup shouldn’t have to wait long for their treats.
At Bondi Bites, we know how excited dogs get when they smell their favourite snacks arriving. That’s why we do our best to ship every order quickly, reliably, and with care.
Processing Times
We pack all orders by hand and with love. Please allow 1–3 business days for your order to be processed and dispatched.
Shipping Within Australia
We currently ship Australia-wide using trusted carriers like Australia Post and Sendle.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2–8 business days | $7.95 flat rate |
| Express Shipping | 1–4 business days | $12.95 flat rate |
| Free Shipping | Orders over $60 | FREE |
Note: Delivery times may vary slightly depending on your location and any public holidays.
Tracking Your Order
You’ll receive an email with a tracking link as soon as your order ships, so you and your furry friend can follow its journey to your door.
International Shipping
We currently do not ship outside Australia, but we’re working on it! Join our mailing list to be the first to know when international shipping becomes available.
Delivery Issues
If your order hasn’t arrived within the estimated time, or your tracking says it was delivered but you haven’t received it, please email us at hello@bondibitesdogtreats.com.au and we’ll get it sorted right away.
